Basic information about the provider

FC – GROUP, d.o.o. Ulica 15. maja 22a, 6000 Koper – Capodistria

Terms of use and cookies

We use third-party services on our websites to help you communicate or interact with the public, including social media services, widgets, apps and plugins as set out below. These services may distinguish or trace your identity, for example by using persistent multi-seed cookies.

You can configure your system to delete or disable cookies. In general, we do not collect or disseminate information collected by these services. When interacting with these third parties, you are subject to their privacy policies. We currently use:

Google Analytics. We do not combine personally identifiable information and non-personally identifiable information collected through Google’s advertising products or features. If you wish to turn off any of the advertising features in Google Analytics, we recommend that you change your ad preferences and mobile app ad preferences.

Privacy Policy

Controller of personal data

This policy applies to the processing and use of any personal data carried out by or on behalf of FC – GROUP, d.o.o. (the controller).

What personal data are processed

Basic contact details: name, surname, address, e-mail address.

We process data on the use of our websites (clicks on links, time spent) and data regarding the response to our emails (whether the message was opened, which links you clicked on).

We may process your personal data on the following legal bases:

On the basis of the law, where this is necessary for the fulfilment of our legal obligations (invoicing for goods purchased);

on the basis of an order to purchase a service that you have ordered, where the processing of your personal data is necessary for the conclusion and fulfilment of the order or because you have requested a quotation from us; where we have a legitimate interest in processing your personal data (e.g. when we send you an email to inform you about our offers, events, changes to events, etc.);

on the basis of your explicit consent, where you have given your consent to the processing of your personal data for a specific processing purpose, where you always have the right to withdraw the consent given (e.g. for personalised information about our offer, sending a newsletter).

Purpose of the collection of personal data

We collect and store your data for various purposes, based on Article 5 of the General Data Protection Regulation (GDPR) (applicable from 25 May 2018), but always only for those purposes and only to the extent necessary to achieve those purposes. We may use your personal data for one or more of the following purposes:

Purposes of processing personal data

We process personal data for the following purposes:

sending marketing communications and notifications for the purpose of customer segmentation (e.g. invitations to events, notifications to members of the association, etc.). for statistical analysis of the sale of our services and the use of our websites, marketing communications based on tailored or individualised offers and messages; and to pursue any legal claims and resolve disputes. The collection of your data enables us to fulfil our obligations arising from the conclusion of an order for our services, to communicate with you about the provision of our services, to respond to your enquiries and, in the event of a dispute, to resolve disputes.

We also collect your data for marketing and advertising purposes. This enables us to inform you by e-mail about new offers and to invite you to use our services.

If we start processing your data for a new purpose other than those mentioned above, we will inform you additionally.

Retention of personal data

We store your data in a manner and form that permits access to and processing of your personally identifiable information only for the limited amount of time necessary to fulfill the purpose for which your data is collected and/or processed.

Personal data processed on the basis of your consent is retained permanently or until you withdraw your consent.

We retain the data necessary for the fulfilment of a service order between you and us for a period of 5 years from the date of the order.

After the expiry of the retention period, we destroy, i.e. effectively delete or anonymise the personal data, which means that we process it in such a way that it can no longer be linked to you or attributed to you.

Please contact us at info@fc-group.si with any changes to subscriptions and corrections to your personal data.

Access to your data

We do not provide or allow access to your personal data to third parties, except to those who have a contract with us under which they carry out certain data processing tasks. They are also obliged to comply with the law on the processing and protection of personal data (so-called “contract processors”). The contract processors to whom we provide personal data are:

website operators, email providers. Contract processors may only process personal data within the scope of our instructions and may not process personal data for their own purposes or even send it to third parties. They, together with their employees, are committed to protecting the confidentiality of your personal data. The contractual processors do not export personal data to third countries (outside the European Economic Area – EU Member States plus Iceland, Norway and Liechtenstein).

Security and right to privacy and right to information Our databases through which we collect, store and process your data and keep records are equipped with appropriate information technology protection mechanisms. This is to prevent intrusion and misuse by unauthorised persons and to prevent access to or use of your data by third parties to whom you have not given permission. We ensure a high level of information security so that we can collect and process your data securely and in accordance with applicable law.

If our databases are hacked and unauthorised persons nevertheless access your data, we will inform you and the competent state authorities in detail as soon as possible (in principle within 72 hours).

It is our obligation to ensure that the collection and processing of your data is carried out in a secure, transparent manner, in accordance with the applicable Slovenian and European legislation, which protects your right to privacy. In doing so, we bear a great responsibility to ensure that all your rights are respected, in particular to ensure your security and privacy.

Voluntary provision of data and consequences of non-provision

You are not obliged to provide us with your personal data, but you provide it to us voluntarily. If you do not provide us with your personal data, you agree that in this case you cannot receive certain services or you cannot place an order for a service. We will specify which information carries the consequences set out above whenever we seek to obtain personal data from you.

Your rights regarding the protection and security of your personal data are protected in accordance with the European Union’s General Data Protection Regulation (GDPR), which sets out, among other things, what rights you have in relation to your personal data, how you can withdraw your consent to data processing and the consequences of such withdrawal.

Under the new Regulation, it is you who have control over who collects and processes your data, how and why.

We need your free, explicit, sincere, unambiguous and unambiguous consent to collect and process your data which is not strictly necessary for the conclusion and performance of the contract or which we do not collect on the basis of any of the other legal bases listed above.

Before giving your consent, you should read carefully the full Privacy Policy, in particular the type of personal data we collect, the purposes for which we collect it and your rights as set out below.

If there is a breach by us of our obligations set out below, you may immediately notify the competent national authorities.

Withdrawal of authorisation

Although you have given your consent to the collection of your data, you may withdraw or withdraw your consent at any time by simply stating your consent in writing – either in physical form or by email to info@fc-group.si. The declaration does not have a prescribed content, it simply has to make it clear who you are and that you withdraw your consent to our collection and processing of your data.

Upon receipt of your communication, we will promptly delete your personal data from all our databases and cease collecting your data.

Transparency and access to data

Under the new Regulation, you are entitled to clear, transparent, easily accessible information about whether, how, for what purpose and which of your data is being processed.

All information in this respect must be provided in clear, unambiguous, timely and understandable language. You may request information from us at any time in relation to the collection of data or in relation to the data itself that we collect and process, namely:

  • the purposes of the processing,
  • the types of personal data,
  • the users or categories of users to whom the personal data have been or will be disclosed, in particular users in third countries or international organisations, should this be the case, the envisaged period of retention of the personal data or, if this is not possible, the criteria used to determine this period,
  • the existence of automated decision-making, including profiling, and the reasons for it, as well as the significance and foreseeable consequences of such processing for you. At any time during the actual collection of the data, you may request the rectification or completion of incorrect or incomplete information we hold about you. We will respond to your request within one month or within two months in the case of more complex requests.

“Right to be forgotten” or request for deletion of data

You may request us to delete all data we have collected about you at any time, provided that the conditions set out in Article 17 of the GDPR are met, in particular where the data was obtained unlawfully or where its retention is no longer necessary in connection with the purpose for which the data was collected, or where there is no longer a legal basis for the retention of your data. For example, if you withdraw your consent to the collection and processing of your data or object to the processing of your data.

In addition, you may restrict your consent to only certain processing of your data or object to a certain amount of processing or transfer of your data for the same reasons. You can also request that we stop using your personal data for direct marketing purposes, including profiling.